Science & Technology

A bug affecting eSIM on the iPhone disables iMessage and FaceTime

A bug in eSim bypasses the iPhone model and randomly deactivates iMessage and FaceTime.Bloomberg’s Mark Gurman said he experienced problems while connecting to him. T-mobile Another person had the same problem with an account that belongs to another carrier, but the account.

Bloomberg’s Gurman says he was “bitten” by a “nasty” iPhone and T-Mobile bug.

You may usually be familiar with physical SIM cards that can be inserted into the SIM slot of a phone to make calls, send text messages, and connect to Internet services. You can use a SIM card to connect your mobile phone to your mobile carrier. eSIM is a digital SIM that is connected to the motherboard of the phone and activated by calling the mobile operator. The first iPhone models to use eSIM were the 2018 iPhone XR and iPhone XS.

“There’s a very nasty bug on the iPhone and @TMobile that randomly deactivates iMessage and FaceTime on the device’s phone number, and there’s no way to reactivate them,” Garman said in a tweet. The only thing that works for me. The solution is to get a new physical SIM card. It’s a very disappointing issue. “As far as he knows, this bug is causing havoc in iOS 15.4, iOS 15.5, and iOS 15.6 Beta 1. Said.

Others report experiencing the same issue, even though they are not T-Mobile customers. There is a workaround that has helped. It’s a bit complicated, so bring a notepad and a pen. Write as follows. “Obtain a physical SIM card from your mobile carrier and insert it into your smartphone.”

Obviously, I was exaggerating about the associated complexity, but this should work. Others have said that deactivating and reactivating eSIM worked like a charm, while others just activated the new eSIM. Another Twitter user explained what happened to her.

A T-Mobile representative says Apple couldn’t solve the problem

“Last week, the 13 Pro Max’s eSIM for T-Mobile was deactivated and I kept trying to reactivate it in the settings, but said that without the service, eSIM wouldn’t allow the call. New to T-Mobile. I had to reissue the eSIM After stupidly trying other things that didn’t work, such as resetting the network settings. None of them worked. “

Gurman was fine with T-Mobile and thanked the carrier representative for quickly activating the physical SIM on the phone. A T-Mobile representative told him that someone else came to the store with the same problem and Apple couldn’t solve the problem.

So the Bloomberg writer didn’t personally go to T-Mobile directly, Apple.. why? He thought Apple wouldn’t be able to solve the problem. “I haven’t tried it yet, there’s no troubleshooting they provide,” he said. He wasn’t wrong.

As already mentioned, this isn’t just happening to T-Mobile subscribers. People who pay monthly to the largest carriers in the country also tweet complaints. One such tweet is: “I had the exact same problem, but it was @ Verizon. I was using eSIM, but the legality of iOS 15.4 broke iMessage and FaceTime. I removed the eSIM and called Verizon and iMessage I had to get a new one to fix the problem .. It’s not a T-Mobile issue, it’s a bug in iOS 15.4. “

This bug is ubiquitous outside the United States. If you can go back to the magical Twitter board (which now smells like musk), check out the following response: I was able to activate it, but it continued to load and eventually showed that it couldn’t be activated. I had to replace the SIM card and it worked. “

If you are experiencing this issue, don’t give up. Replace it with a new SIM card, have your mobile carrier use the new eSIM, or give it a big stink. Make sure you can hear your voice, just as you can hear your voice on your iPhone.

A bug affecting eSIM on the iPhone disables iMessage and FaceTime A bug affecting eSIM on the iPhone disables iMessage and FaceTime

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