Business & Investment

Covid: Fortis Healthcare CEO, Indian Digital Health Game Changer

Covid is India’s digital health transformant, and the government’s launch of the National Digital Health Mission (NDHM) in 2020 takes the digital agenda to the next level through health information exchange and harmonious sharing of data. I’m migrating. According to Dr. Ashutosh Raghuvanshi, Managing Director and CEO of Fortis Healthcare, the adoption of open standards and a national health information network.By interaction with BusinessLineHe highlighted, among other things, the company’s capital investment plans, non-Covid performance, and preparation for the upcoming third wave. excerpt:

Now that the number of Covid cases has decreased, are businesses other than Covid returning to normal?

The non-Covid business has recovered since June, but it will take some more time to return to pre-Covid levels. Elective surgery has resumed and treatment for other non-Covid diseases is almost in full swing.

The patient started treatment. Non-Covid monthly occupancy is gradually increasing from 30% in May to 47% in June. Without the third wave, the momentum is expected to continue and the business can return to near normal in the next 12 to 15 months.

What are your capital investment plans for this year and next year?

This year and next year, we will continue to focus on improving working capital management, bank funding availability, and gradual improvement in business momentum. Our focus is on growing revenue, building franchises in catchments, engaging with key corporate clients, strengthening community ties, and leveraging digital platforms.

Our core specialties in cardiology, neurology, oncology, nephrology, orthopedics, gastroenterology, respiratory science, etc. are further enhanced through the latest technology, new investments and onboarding of senior clinicians. increase. Some of the ongoing growth and investment plans include adding 1,300 beds to some facilities such as Shalimar Bagh, Noida, FMRI Gurgaon, Mulund, Mohali and Anandpur over the next 3-4 years. increase.

For SRL, focus on strengthening Covid testing capabilities, recovering and growing non-Covid revenue sources, expanding networks, digital initiatives, growing business in the reference lab segment with next-generation diagnostics, and increasing market share across the city. Is placed. We work with.

Digitization is not yet widely accepted in health care. What is the main reason for that? Do you need government intervention?

I disagree. I think digitization has increased several times over the last 18 months. Covid is a digital health game changer, and with the government’s launch of the National Digital Health Mission (NDHM) in 2020, the digital agenda will be through health information exchange, harmonious sharing of data, and the adoption of open standards. We are moving to the next level. , And a national health information network.

Many healthcare businesses have quickly adapted to new developments. When the Covid outbreak occurred in India, Fortis Healthcare was one of the first hospital chains to deploy telemedicine services in 23 centers. Remote counseling in many disciplines has increased significantly.

We made the most of technology for work, connectivity, coordination, communication outreach, and medical education sessions in all regions. Virtual Connect and e-consultation helped clinicians stay in touch with patients. This has never been so widespread. Yes, some doctors and patients took some time to get used to the digital process, but soon adapted to it.

However, it is true that virtually all illnesses cannot be checked. Treatments and basic services such as chemotherapy, dialysis and childbirth require physical visits. Overall, telemedicine has a very bright future in India.

Is Fortis ready to handle the ventilator, bed, and drug surges in the event of a third wave?

The experience of the previous two waves has made it possible to quickly divert an area from one side to the other. Apart from the bed, we have begun to scale up the infrastructure needed for continuous waves.

Oxygen plants were planned to be installed in 15 hospitals, eight of which are already installed and the rest will be implemented within 3-4 months.

Covid: Fortis Healthcare CEO, Indian Digital Health Game Changer Covid: Fortis Healthcare CEO, Indian Digital Health Game Changer

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