Despite a series of delays in polishing Cyberpunk 2077, the game itself is declining in performance from the technical point of view of the current generation of Xbox One and PlayStation 4 systems. This means very low frame rates, game-affecting bugs, graphic glitches, and game crashes. All of this makes the game almost unplayable for many who use base-level consoles. It was bad enough that the developer CD Projekt Red himself issued an official statement on this issue, mentioning options for players who weren’t happy with the experience.
The statement begins as an apology, but then promises a series of patches to improve the Xbox One and PS4 experience. According to CD Projekt Red, updates are planned within the next 7 days, and smaller updates will be released as soon as they are ready. The team also said that Cyberpunk 2077 has two major patches planned. The first is January and the second is February, which promises to address the bigger issues players faced in the base console version.
Finally, CD Projekt Red offers refunds. Those who purchased the game digitally will have to go through their respective routes in the Xbox and PlayStation ecosystems, and those who have a physical copy can go to their respective retail stores. If that is not possible, the developer will provide direct help and you can contact the company at firstname.lastname@example.org until December 21st of this year.
You can see the full text of CD Projekt Red regarding the technical performance and refund option status of Cyberpunk 2077 below.
For more information on the game, check out the full review of Cyberpunk 2077. This isn’t the first time the game has shown an issue that needs to be fixed. The latest patch version, version 1.04, addresses seizure-inducing scenes that affect people with epilepsy, content creators’ music copyright issues, and many other issues.