Cyberpunk 2077 developers no longer recommend asking PlayStation for a refund

Just a few days ago, players who were angry with the quality of Cyberpunk 2077 on PS4 and Xbox One reported that refunds were being offered. CD Projekt Red itself Players said they need to contact Microsoft or Sony to initiate the refund process. However, the company now seems to be taking a different approach as PlayStation players no longer recommend requesting refunds.

CD Projekt Red recommends that Xbox players contact Microsoft directly in an email (obtained by Waypoint’s Patrick Klepek) sent to anyone requesting refund assistance. But for PlayStation players, they were told to wait for “we’re back to you.”

Sony’s system seems to be more difficult to navigate than Microsoft’s system. Those who received the refund often had to talk to Sony over the phone and make their point. Sony’s refund policy typically allows you to recover cash used as PlayStation Store credits only if you haven’t downloaded or started it, but widespread complaints about Cyberpunk 2077 have eased that policy. I don’t know if it is. So far, there is no agreement of any kind to facilitate refunds.

In an investor call earlier this week, CD Projekt Red admitted that it wasn’t spending enough time preparing the final-generation console version of Cyberpunk 2077 before its launch. Significant improvements to the game are planned early next year, with the possibility of a full next-generation console version coming out in 2021.

Cyberpunk 2077 has a considerable dichotomy between the PC version and the console version. Based on the PC version, the Cyberpunk 2077 review gave the game 7/10 and praised the RPG mechanics and side missions. However, PS4 and Xbox One versions are now more than 30 points lower on sister site Metacritic.

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