Cyberpunk 2077The unsightly performance on PlayStation 4 and Xbox One elicited a refund apology and warranty from the publisher CD Projekt.
The studio apologized to the fans on Monday morning. “We didn’t see the game on the final-generation console of the base before the premiere, so we couldn’t make a more informed decision about the purchase.
“We should have paid more attention to improving play on the PlayStation 4 and Xbox One,” said a memo signed by parent company CD Projekt founder Marcin Iwinski and all of its boards.
Cyberpunk 2077Probably the most anticipated game of the new decade, it was released Thursday and encountered embarrassing bugs and gut-stirring performance issues on the PS4 and Xbox One. CD Projekt Red has made the game available to reviewers only on PC, greatly improving performance. The zero-day fix and the patch within the first two days had little effect over the weekend, alleviating the disappointment of console players.
Of particular concern was the unpatched game, a sequence in which players were exposed to the effects of flashing lights, which a reviewer said had caused epileptic seizures during pre-launch gameplay. CD Projekt Red will soon add a formal epilepsy warning to the game, and a patch released on Friday will change the sequence to reduce the likelihood of seizures.
The Monday morning apology promised another update would arrive within the next 7 days. “Please look forward to more, as it will be updated frequently as new improvements are ready,” said CD Projekt Red. Two major patches are also planned for January and February, “these together should fix the most prominent problems facing the final generation consoles,” the studio said.
“They don’t make the latest generation of games look like they’re running on high-spec PCs or next-generation consoles, but they’ll be closer to the experience than they are today,” the memo said. Less trouble for PC gamers Cyberpunk 2077 According to CD Projekt, it will also be included in regular updates and fixes.
Cyberpunk 2077 The PS5 and Xbox Series X have no release date yet, except sometime in 2021. Cyberpunk 2077 For PS5 and Xbox Series X, backward compatibility provides performance and visual improvements.
For refunds, CD Projekt first asked customers who purchased the game from the online marketplace to seek a refund through that procedure. For packaged items, be sure to get a refund through the retailer who sold them. If you still can’t get a refund, the studio promises a help email address and “we’ll do our best to help you.”