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How the FCC fights Robocall

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From fake social security calls to impersonating a scammer Apple Also AmazonAnyone with a mobile or landline phone is not unfamiliar with Robocall.

For decades, Robocall scammers have graced telephone and voicemail across the country. Between June 2020 and 2021, these scams affected more than 59 million people who lost a total of $ 29.8 billion. Phone number identification app Trucaller.. Some RoboCallers try to sell legitimate products such as car warranty and new roofs by illegal means, while others steal your Social Security number or credit card.

To curb this long-standing problem, the Federal Communications Commission requires voice service providers to implement caller ID authentication standards through a set of industry rules called STIR / SHAKEN. The FCC needed a large carrier such as: AT & T, Verizon When T-mobile We plan to implement the standard by June 30, but there is an extension for small carriers with less than 100,000 customers.

At the same time, voice service providers need to submit plans that highlight Robocall mitigation efforts in their recently launched databases. After September 28th, carriers will need to stop accepting calls from these providers if the plan is not in the database.

STIR / SHAKEN is a good start to end this ever-evolving Robocall problem. Updates slow down scammers, but experts say they won’t go away.

“This is a mogul-striking game,” said Paul Schmidt, a research computer scientist at the Institute of Information Science at the University of Southern California. “Robocallers will find other ways to do what they want.”

What is STIR / SHAKEN?

STIR / SHAKEN refers to a set of industry rules that require a voice provider to authenticate that the call is from the number displayed.

Attestation is a framework used to determine the legitimacy of a caller. This acts as a virtual signature that shows how confident the provider is that the caller can use a particular phone number. It falls into three levels based on the amount of information the provider knows about the caller. The lowest level means that the provider can verify the originator, but not the caller ID.

Scott White, director of the George Washington University cybersecurity program and cyber academy, said STIR / SHAKEN is a domestic telecommunications carrier that encourages STIR / SHAKEN to increase protected technologies, create databases, and push illegal domestic robocalls abroad. He said he was putting pressure on him.

It is difficult, but not absolutely certain, to spoof fake caller ID information or use it for fraud. This technology ensures that the original number is visible to the consumer, but fraudsters can tamper with the number from the beginning. This system does not work on landlines.

Josh Bercu, vice president of policy and advocacy at US Telecom, a leading trade association for telecom companies, said some providers use the best certificates when signing calls without proper due diligence. .. If the industry obtains the evidence, the provider may lose the ability to sign or prove it.

“The industry hates these calls,” Bercu said. “We want to protect our subscribers. We are doing everything we can and the impact is actually beginning to appear.”

Fight against the evolving Robocall

While STIR / SHAKEN helps crack down on the domestic market, the FCC has little jurisdiction abroad, where many calls are made. Agencies can work with international partners to catch fraudsters, but some countries do not. Robocalls makes billions of dollars each year, and many are finding ways to use artificial intelligence and data to create a target list of scams.

Some foreign scammers buy blocks of numbers to call and disappear. White added that domestic scammers could use recent changes as an opportunity to move their businesses abroad with less surveillance.Gateway carriers serve as the primary form of entry into the United States for foreign calls, but many operate outside the United States.

The biggest problem is that Robocall is evolving faster than the law can catch up, White said.

Next steps to end Robocall

Robocall is decreasing. August, American Received about 4.1 billion robocallsAccording to data from YouMail, which creates Robocall blocking software, it decreased by 4.4% from July and decreased by 4.8% from June.

YouMail is one of the third party companies that provide spam blocking software such as Truecaller, RoboKiller and Hiya. Alex Quilici, CEO of YouMail, said the company can match voices to find the culprit repeatedly, but only when they leave a voicemail.

Large carriers offer their customers their own RoboCall block app with features such as caller ID identification, personal block list, and number change. Some of these features will incur additional charges depending on your plan and provider.

A Verizon spokesperson said the company recently launched a social media campaign with technology influencers to help consumers find Robocall. They added that efforts to mitigate robocalls reduced 500 million calls a month. An AT & T spokesman said the company labels a billion Robocalls a month. A spokeswoman said T-Mobile verifies more than 300 million calls each week.

Bercu, VP of USTelecom, is working with both the provider and the government to track down suspicious calls to shut down scammers. Eric Berger, a professor of computer science at Georgetown University, says another step is to get other countries to sign on to STIR / SHAKEN.

Despite concerns about its effectiveness, STIR / SHAKEN is not a worthless law, White said. This process helps businesses and governments do better analysis and gather information to use in their next attack.

“People complained and the government responded,” he said. “That’s what you want to see in democracy.”

How the FCC fights Robocall How the FCC fights Robocall

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