How to get a Cyberpunk 2077 refund on PS4 or Xbox One

Cyberpunk 2077 city skyline

Night city skyline Cyberpunk 2077You can see it here running on the Xbox Series X.
screenshot: CD Projekt Red

You don’t have to stick Cyberpunk 2077.. CD Projekt Red’s latest open world escape was released last week, making it a noisy mix of fanfare and criticism. Much of the anger is rooted in poor game performance. On PlayStation 4 and Xbox One— And how did CDPR hide those versions from players and reviewers until it went on sale?If you’re among those who like to jump on a ship away from game bugs and baggage, you can request a refund for a console copy of the game...Development studio Verified Same with today’s tweet.

For those who purchased games digitally on Xbox One, Microsoft’s Xbox support page.. When you sign in, you’ll see a list of purchases made with your account on that page. But this is not surprising, but a bit unstable.For line items Cyberpunk 2077 Is not displayed. If you have the order number, you can enter it manually. This refund request form.. (Note: Clicking this link will prompt you to sign in to your Microsoft account.) Microsoft’s Terms of Service limit refunds 14 days after the date of purchase.

On PlayStation, you must request a refund within 14 days. Like Xbox digital games, you can do it directly Sony PlayStation Support Site.. Almost every road here is open — I’m sorry —Chatbot, It guides you through the process and ultimately connects you to a real human being with real thoughts, real emotions and a real living history.Playstation Cancellation agreement It states that you can get a refund for games you purchased within 14 days unless you start downloading. There are exceptions to the “content” that is “defective”. (((Kotaku Contact Sony, Cyberpunk 2077 It is an “obstacle”. ) Some users report Get the money back after calling Sony’s US hotline.

Sony PlayStation Chatbot

Chatbots are as slow as molasses, but eventually move where you need them.
screenshot: Sony / Kotaku

Cyberpunk 2077 It’s playable on PlayStation 5 and Xbox Series X | S via backward compatibility, looks better and works better than previous generation machines. The new generation version is planned for an unspecified date in the future. For now, I’m playing the PS4 or Xbox One version of the game no matter what console I’m playing on. Many people are dissatisfied. Both of these refund methods run through your browser rather than directly in the console, so it’s not clear why you won’t get a refund in the console of your choice.

It’s the retailers in the physical stores that make things muddy. If you get a copy of the boxed game, CD Projekt Red tells you to return to the store first, in the midst of a pandemic that continues to cause a wave of blockades. You first buy there and request a refund there. Yes. I’ve acknowledged. Let’s say you put on your mask and go back to your local Best Buy (a famous and strict large retail store). return policy For video games). After looking at the puppy over and over again, the customer service employee you speak still says “LOL No”. So what?

In that case, or something similar, CD Projekt Red tells helpmerefund to email you and contact you directly. [at] cdprojektred [dot] com, the company “does its best to help you”. Your email address is open until December 21st. It’s unclear what “best” means and whether CD Projekt Red can bypass certain retailers’ policies.

Kotaku I contacted CD Projekt Red on how to refund such SOL gamers. At the time of the press, the company did not respond. Friday, CD Projekt Red Announcement The company had already recovered development costs Cyberpunk 2077, The day after the game was officially released.

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