Science & Technology

How to get free returns on Amazon

If you order something from Amazon, it will arrive in a few days. You were excited to open the package, but realized there was a problem. The product may be incorrect, broken, or simply unsatisfied. Whatever the reason, it’s time to return or exchange. This is not always easy (or free).

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This story tells you everything you need to know to make a return on Amazon, whether it’s justifying a return, returning an item purchased via Alexa, or receiving a package from home for free with UPS. To do. more.

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Sarah Tew / CNET

Give a reason, not an excuse

It is important to be as honest and accurate as possible about the reasons for returning the product. If possible, Amazon and third-party sellers want to resell their items ( Amazon Warehouse Deals), When the package is received, they will check your item for your reason.

There are reasons for free shipping and reasons for not. for example,[不要になりました]If you select, you may be charged for returns.

Misclassifying returns can adversely affect your account. Amazon is known for banning shoppers who abuse the return process, but it also means that you’ll have to urge shipping later anyway.

The various return reasons Amazon can choose for you are:

  • No longer needed: I changed my mind and don’t want the item anymore.
  • Inaccurate website description: For example, the photo is dark royal blue, but the item is bright sky blue. Similar to “The wrong item was sent”, but different (see below).
  • Item is defective or does not work: May be broken or not working as designed (for example) Power bank The USB-C port is broken).
  • Purchased by mistake: You accidentally hit Buy now Or I forgot to remove the item from the cart before checking out.
  • Better price available: For example, finding the same thing at Wal-Mart is cheaper than what you paid on Amazon.
  • The item is damaged, but the shipping box is OK: There are no dents, cuts or scratches on the box, but there are cosmetic or mechanical damage to the items inside.
  • Item arrived too late: The item was delivered past the guaranteed delivery and was overlooked on birthdays, holidays, etc.
  • Missing or damaged parts: Similar to “Item is defective or non-functional”, but especially for attachments or other items that come with your purchase.
  • Both the product and the shipping box are damaged: Somewhere between being put in the box and arriving at the door, the item was mishandled and the item arrived broken.
  • Wrong item sent: If you receive a completely different item.
  • I received an additional item that I did not purchase (no refund required): I feel that something extra is included in my order and I need to return it.
  • Did not approve the purchase: Someone, perhaps a child or friend, ordered something in your account without asking, and you were billed for it.
Amazon echo

Items ordered through Amazon’s Digital Assistant will always be returned free of charge, regardless of the reason.

Amazon

Items ordered via Alexa can always be returned free of charge for any reason

If you’re considering a purchase but are really worried that you won’t be eligible for free return shipping if it doesn’t work, order from Alexa.Physical items ordered through voice shopping with Amazon’s Digital Assistant Always comes with free returns, regardless of reason.. The only exception is the purchase of Amazon Pharmacy.

To return an item purchased using Alexa, the Return Center will process the return as usual. Amazon will automatically refund the applicable shipping charges. You will receive a refund within 7 days of Amazon’s return of the item.

ups-delivery-3624

UPS pickups are the only way to get free shipping without leaving the house.

Angela Lang / CNET

Don’t just accept the default return shipping method

If Amazon asks you to choose a return shipping method, Coles drop off It may be a preselected default option, but it is not always a required option.

To reach UPS pickup The only option, the only way to return an item without leaving the house, is to scroll down and in some cases “See other return options.. ”

When you finally see the options UPS pickupThe cost should also be displayed as $ 0.00 (Unless you choose one of the few reasons Amazon charges for returns, Amazon will deduct approximately $ 6 from your refund).

Tap or click UPS pickup Choose Confirm returns..

Tell Amazon where to refund

You need to choose how to get your money back. The easiest way is to request credit from your Amazon account. It is issued by the company as soon as UPS scans for returns to the system. However, in that case, it is limited to use on Amazon.

You can also return the funds to your debit or credit card. However, Amazon will give you a refund as soon as the UPS gets the return package, but it may take an additional 3-5 business days for it to appear in your account.

Whether you choose credit or refund, you need to decide how to return the item.

All that remains is to pack and ship everything.

Follow Amazon’s instructions. You probably just print the delivery note and put it in the package when you return it.

Tape the box tightly (so that it won’t be damaged even on the return label) and place the package near the front door so you don’t forget it the next business day.

You can also set reminders on your mobile phone, Alexa, or the Google Assistant so you don’t forget.

If you schedule a pickup but forget to leave your return outside, UPS will leave a note and try to pick up two more times. In the worst case scenario, the UPS driver will have to leave a prepaid mailing label and apply it to the package yourself. You will then need to cart your luggage to the nearest UPS store or UPS drop-off location.

Good luck, and many happy returns.

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How to get free returns on Amazon

https://www.cnet.com/tech/services-and-software/how-to-get-free-returns-on-amazon/#ftag=CAD-01-10aai3d How to get free returns on Amazon

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