How to request a refund for Cyberpunk 2077 for PS4 and Xbox One

There seems to be a reason why the early review copy of Cyberpunk 2077 was only available on PC. Even after applying the first day patch, the game turned out not to work very well on standard PS4 and Xbox One consoles. Developers say large and small patches are in the works, but in the meantime you may want to get your money back. Whether you regret buying Cyberpunk 2077 or want to return another game, you may be wondering how to get a refund for your digital PS4 or Xbox One game. This is explained below.

Request a refund for Digital PlayStation games

To request a refund for digital purchases from the PlayStation Store, please visit: Sony refund request page.. There, you can connect to a refund chatbot, a digital assistant that tells you if you are eligible for a refund for the purchase in question. Please note that it states that you can request a refund within 14 days of purchase.

Request a refund for digital Xbox games

To request a refund for your digital Xbox game, you need to visit: Microsoft refund page.. Like the PlayStation Store above, Microsoft says refunds will only be available within 14 days of purchase.

If you purchased a physical copy of the game, CD Projekt Red recommends returning it to the retail store where you purchased it. If that doesn’t work, you can email helpmerefund @ for help. According to the company, “We will do our best to help you. From today, you can contact us for a week until December 21, 2020.”

What’s wrong with the base PS4 and Xbox One Cyberpunk 2077? plenty. We’re experiencing all sorts of bugs, including NPC routing issues, missing textures, and parts of the body that pierce clothing (Ehem). In fact, I’ve put together a video of many more interesting things. You can see it above.

To address these issues, developers said they would release updates “as often as new improvements are ready.” Two major patches are also in the works, the first patch will arrive in January and the second patch will follow in February.

Chris Reed is a commerce editor and trading expert. You can follow him on Twitter @_chrislreed..


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