Business & Investment

Logistics: How Interfaces Remove Communication Barriers

Accessing information can help you optimize your supply chain more efficiently. However, data sharing remains a delicate issue in the logistics industry. Is it safe to exchange data? Which business partners need access to the data and what happens to that data after it is received? What systems can be used for data exchange and what is needed to implement such a system?

These are questions that commercial and industrial companies, as well as logistics industry participants and freight forwarders, ask themselves daily. Digitization is taking a leap forward, but there is still room for improvement within the supply chain, especially when multiple supply chain participants are working together. The goal is to enhance the use of supply chains, the next level of logistics, also known as Advanced Logistics. There are many programs and software on the market to organize the operational process. But the real goal is to design a sophisticated flow of information to optimize the supply chain.

Creating enhanced communications in the supply chain requires simple and secure connections, which must be compatible with your enterprise’s own digital solution. An interface that connects one or more applications is a great option. Data can be exchanged in real time, avoiding communication issues between business partners.

Problems occur when you need to switch between different programs

The importance of intelligent connectivity to the transportation and logistics industry will increase over Survey by consulting firm PricewaterhouseCooper, Or PwC participants, said that the most important task in the future is to improve supply chain efficiency. This can only be done using pioneering digital solutions. These are the core elements needed to help logistics companies stay competitive and adapt to changing market conditions.

One of the biggest challenges in increasing supply chain efficiency is the issue of communication between participants. Again, digital solutions can fill the gap.

The interface creates an automated process

It is already possible for enterprises to work without switching programs, such as using applications from TIMOCOM’s smart logistics system.

Interfaces, or more preferably application program interfaces (APIs), connect two different systems that normally cannot communicate with each other.

For example, the tracking interface allows companies to easily track all vehicles on a single map using their own logistics software. Service providers can use this interface to temporarily or long-term share telematics data from vehicles with trusted partners, reducing the need to communicate with transportation customers. You no longer have to create two separate entries on two separate systems. Sharing the position of the vehicle increases transparency and allows business partners to locate the vehicle throughout the transportation process. This allows the recipient to get a realistic estimate of when the item will arrive. These processes run automatically on the (almost) interface, significantly reducing the amount of traffic required between the service provider and the transport customer. The time saved can be used to manage additional shipping orders. It’s easy to see how a transparent digital transfer process can help you make a profit.

IT integration can be costly and time consuming

The era of APIs has arrived in the logistics industry, but there are still obstacles to implementation. Companies need IT expertise to implement the interface and usually get it by hiring an external service provider.

Not only that, connections to business partners can usually only be made bilaterally. Therefore, companies planning to implement interfaces individually should configure a separate interface for each company they connect to. This is time consuming and costly and risks changing or terminating business partnerships. At that point, the time and effort invested in the interface is wasted. It makes much more sense to use a digital system that provides a simple and secure implementation and an interface to many different partners.

Secure data exchange – tracking interface

The tracking interface is a secure solution for any customer who wants to be more transparent during the transportation process or want to process GPS data. After all, transparency is a decisive factor in helping businesses stay competitive. Once the communication barriers are removed, the recorded data can be evaluated more efficiently. You can then use this data to draw conclusions that lead to long-term transportation process expertise.

Logistics: How Interfaces Remove Communication Barriers Logistics: How Interfaces Remove Communication Barriers

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