Updated November 20, 2020: Sony has provided a PS5 “queued due to download bug” workaround-and it doesn’t need to be reset to factory defaults.
In a tweet, Sony advised those affected by the nasty bug to restart the PS5 in safe mode and then rebuild the database.
If you have problems downloading a game with “Waiting for Download”. Or? Show details? For PS5 messages, please update your system software to the latest version, boot PS5 in safe mode and then rebuild your database. See “PS5: Safe Mode Options” at https://t.co/BfgPSMafxd. pic.twitter.com/Vq7m0dXA23
— Ask PlayStation (@AskPlayStation) November 19, 2020
This worked for me, and I’m now downloading the PS5 version of Mortal Kombat 11, which I couldn’t download all week long.
To boot your PS5 into safe mode, press and hold the power button to turn on the console. When you hear the second beep, release the button. The first time you press it, you will hear one beep, and after 7 seconds you will hear another beep. From Safe Mode, select Rebuild Database.
For me, rebuilding the database meant leaving Call of Duty: Black Ops Cold War installed (I had to re-download the database using the factory reset workaround). This means that you have started downloading Mortal Kombat 11.
I’m not sure if this solution works for everyone affected by this bug. Sony wants to fix the problem so that it doesn’t occur at all, but at least now there is a workaround that isn’t frustrating.
Original Story November 19, 2020: The PlayStation 5 will be available today in the UK and internationally, with a serious “waiting for download” bug that Sony hasn’t addressed yet.
This bug, which has affected PS5 users since the console was first launched in North America and Japan on November 12, traps the game in a “waiting for download” state, preventing customers from downloading and playing the game. To.
I have already encountered this frustrating bug. After using the Mortal Kombat 11 Ultimate Edition code from the PlayStation Store, PS5 tried to download both the PlayStation 4 and PS5 versions, along with all the many individual contents that came with the package. However, only the PS4 version will be downloaded, and the PS5 version cannot be played.
The PS5 version is displayed in the game library, but I can’t download it. The game doesn’t appear in the download queue, and the PlayStation Store seems to think it’s okay to redeem the game by showing Mortal Kombat 11 and its Ultimate Edition as “purchased.”
It’s impossible to say exactly how widespread this bug is, but I’m certainly not the only one. There are many reports online of PS5 users who have encountered the same issue. It feels like a serious and serious problem.
The current only solution to this is to reset the PS5 to factory settings, which is not satisfactory for many users as it means a re-download of the game. In my case, it means re-downloading the 210.7GB worth of Call of Duty: Black Ops Cold War.
The PS4 version of Mortal Kombat 11 Ultimate Edition could be downloaded and played at any time, but it doesn’t come with next-generation dedicated features such as 4K dynamic resolution, enhanced visuals, and improved load times.
Eurogamer has asked Sony to comment on this “waiting for download” bug, but the company hasn’t issued a statement yet.
There is no way to move PS5 games from SSD (Sony says it may be enabled in a future update). This bug highlights how problematic the limitation is. If you can dump Black Ops Cold War to external storage, you can reset your PS5 to factory settings and then transfer the game without downloading it again.
Earlier this week, Sony released the first system update for the PS5, which hasn’t done anything to address the bug. Sony’s minimum patch notes contained only one line: “This system software update improves system performance.”
This is not the only issue affecting PS5. Users have reported crashes related to rest mode and crashes when a USB drive is connected to the console.