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Sony has started refunding unfortunate Cyberpunk 2077 fans playing on PS4 • .net

The commenter also claimed that Sony “has made business complaints to CDPR about the issue.”

Sony is reportedly refunding Cyberpunk 2077 players who are dissatisfied with the performance of their games on the PS4, even if they exceed the normal two-hour play time limit.

A quick glance at the hashtag “Cyber ​​bug 2077” tells you what type of performance problem and crash the player is experiencing, but of Digital Foundry, which describes “very low performance” with the PS4. As detailed in the analysis, it seems that base PS4 users are particularly affected. Xbox One.

“I had to file a support claim online and put it on hold for over an hour to talk to someone, but they immediately issued a refund and removed the game from the library,” Reddit said. Player (Thank you, VGC).

The post also claimed that Sony “has made business complaints to CDPR about the issue,” but at the time of writing, this claim has not been confirmed.

“I spent an hour on the phone after being rejected by a chatbot and got a refund!” Added another player. “Scream to u / SirPanic12 for advice on the game crashing and you can’t go any further. That’s all I had to say.”

But not everything was so lucky. Some refunds seem to be secured, but others are denied. The OP later returned to the thread, deleting the game from the PS4, deleting the stored data, and confirming that “use customer service in a calm and professional way”.

As Wes reported yesterday, this week’s CD Projekt share price fell after game reviews suggested that cyberpunk might not end up in the sky high metascore. The PC version of cyberpunk has a metacritic of 90 metascores, while the PlayStation 4 and Xbox One versions of the game, which have been strongly criticized for performance issues, do not have a metascore. The PS4 version has a user score of 2.7 and the Xbox One version has a user score of 3.5.

The boss of CD Projekt told the staff that despite the buggy launch of Cyberpunk 2077, he would get a full bonus. Executives are reportedly responsible for the state of the game at the time of release.

CD Projekt has also been accused of using crunch during cyberpunk development. In September 2020, CD Projekt informed employees that they would be required to work six days a week until the game was released in November (then postponed to December) and forced overtime to complete the project. I broke my previous promise not to force.

https://www./articles/2020-12-13-sony-has-begun-refunding-unhappy-cyberpunk-2077-fans-playing-on-ps4

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