This episode of the Engineering Quality Management Podcast continues the five-part framework for quality control and focuses on the fifth and final aspect of this framework, known as TWEAK (debriefing).
Here are some important points to discuss in this episode:
Review of the last 4 episodes:
- collect Probably the second property for many experienced professionals. This phase focuses on determining expectations for the deliverable.
- review The place where rubber meets the road and where we see the plans and deliverables we are working on. In this step, you will ask questions, check for technical errors, and consider whether the solution provided is optimal for those expectations.
- The evaluation Phases are deliberate pauses in the process that keep these expectations in check and allow the right people to answer those questions at the right time.
- The action The phase is to fix, change, improve and develop and complete the best product or deliverable that we all are trying to reach.
- Quality control and quality control processes go beyond delivering deliverables.
- There is another step that is essential to the long-term success of the team. This is called fine tuning. Deliverables are still considered in this step, but in reality it is important who created the deliverables. It’s about making sure your team is producing the best work and that you are investing in your team.
The fine-tuning (debriefing) process can be broken down into a 6-step process called PROFIT.
1. Project evaluation
It begins with a project evaluation of team leadership. This is when project managers, engineers, and / or architects come together to evaluate a project, gather information about the project, and make sure there is a final deliverable. They look at and identify some good things that happened and some things that might not have been so good. Then bring together everyone who has worked on the deliverable and look back on the deliverables of the project, both good and bad.
2. Recognize technical and logistical issues
Write down any logistical issues that didn’t work or that you struggled with, such as software glitches, conflicts, or things that you didn’t understand your expectations.
3. Open conversation
Whenever a technical or logistic problem arises, everyone needs to have the opportunity to speak in a safe and supportive environment. It’s important to set some boundaries and create a scenario where it’s not a blame game.
4. Formulate declarations and reforms
Here we will talk about what worked and identify where we need to improve. Was it below your budget? Was it on time? How was your specific job? What exactly did this job go wrong? Make a list of all this and document it for everyone to see.
5. Identify educational opportunities
This is not limited to juniors and newcomers doing the job. As a leader, you have the opportunity to build and invest in relationships with your staff. Identify people in your team who need more support and invest in educational opportunities for them.
This last step is personal introspection. Be sure to deliberately admit something that can be removed from all of this.
Details of this episode …
about Brian Wagner, PE
Brian Wagner, PE, is an engineer specializing in the design and implementation of plans for private sites. In addition to his nearly 20-year career in civil engineering, he has experience in fire and rescue services, including emergency 911 communications, law enforcement amendments, and K9 search and rescue. This diverse and diverse experience not only prepared Brian for his career, but also positioned him as an excellent speaker with a wide range of valuable experiences. He strives to motivate others to change their world and wants to do the same for you.
Source / References:
If you have any questions or comments regarding the fine-tuning aspect of quality control for engineering professionals, please let us know.
For your success
Brian Wagner, PE
Engineering Management Research Institute
Hosting Engineering Quality Control Podcasts
TEQC 006: Framework for quality control for engineering professionals
https://engineeringmanagementinstitute.org/teqc-006-a-framework-for-quality-control-for-engineering-professionals-part-5-tweak/ TEQC 006: Framework for quality control for engineering professionals