Developer PlayMagic and publisher Microids apologize for failing to recreate the cell-shaded PlayStation 2 era shooter. XIII..
The remake was panned due to poor quality, admitting that both PlayMagic and Microids did not live up to expectations. The two companies said in a joint statement that they understood the player’s frustration and partially accused the Covid-19 of being sluggish.
The statement says:
First and foremost, we sincerely apologize for any technical issues with the game. In its current state, the XIII does not meet quality standards and is well aware of player frustration. Pandemics have influenced game production on many levels. Pivoting your team to work from home causes unexpected delays in your development schedule and QA process. We wanted to be able to provide a DayOne patch that fixes all the issues, but the development of this update is taking longer than expected.
I want to ensure that PlayMagic is working hard to solve all the problems in the game. With live monitoring and multiple patches over the next few days and weeks, we hope to reach the quality levels you expect for an optimal gaming experience. The first update will be pushed shortly to fix the most urgent issues with controls, frame rates, collisions, rendering and sound.
The two companies state that they have “carefully considered all comments” and have taken all feedback. They also promised to publish a detailed roadmap in the near future.